ATLASSIAN JIRA SERVICE MANAGEMENT

Jira Service Desk offers IT teams all the necessary tools to quickly solve their clients’ problems, technical difficulties, and various user requests. Thanks to its user-friendly interface, your clients or employees can forward their request to the support department or directly find answers to frequently asked questions. The service desk employees are presented with structured support requests that they can easily and efficiently take care of. Jira Service Desk offers a highly efficient ticket system, you can use for your customer service as well as for an internal business portal. Furthermore, it is possible to integrate Jira Service Desk with other Atlassian products like Jira Core, Confluence or HipChat and to adjust the integral solution to your requirements.